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F A Q

Treatbox

  • What is a Treatbox?
    Our Treatboxes are beautifully packaged boxes which contain various items focusing on hand, foot and nail care. Boxes can be delivered* anywhere in mainland UK (or collected from Cranbrook, Kent). Designed as a treat or 'pick me up' for yourself, a friend or loved one or an ideal gift. Box contents vary but include items such as nail files, nail polish, cuticle oils, hand creams, foot files, face masks, etc. Some boxes contain edible gifts too! All products are highly recommended and used by myself and other nail professionals, which comprise of brands such as CND. *for an additional postal fee
  • How do I place an order?
    You can purchase all Treatboxes through our online shop - except the Customised Treatbox, to order this box please use the order form here.
  • What are the P&P fees?
    Packaging fees of £1 per box are already included in the cost of each listed box except the Customised Treatbox which will be added onto your order. The postage fee for each pre-designed box is noted in each item description but can vary from £2. Delivery fees for the Customised Treatbox will be confirmed on contact depending on your chosen items. Please note if you add additional items to your Treatbox it may incur a slight delivery fee increase. ***COVID-19: PLEASE EXPECT DELAYS FOR YOUR TREATBOX TO ARRIVE***
  • How do I pay for my order?
    Our online Treatbox Shop accepts card payments. If you ask to add additional items to your Treatbox, I will get in touch to ask for an addtional card payment for the cost of this item. For the Customised Treatbox: Once you have submitted an order form, I will get in touch to confirm the total cost of your box including the postage fee (if required) and send a secure card payment request link - please click on the link and follow the instructions. Your order will not be shipped until full payment has been recieved.
  • Can I send a Treatbox to a friend?
    Absolutely! Share the love with a Treatbox. We can add your small personalised messge to any Treatbox. Before adding an item to your cart, please add your personalised message in the box provided. When using the Order Request Form (Customised Treatbox only), please use the drop down list to select 'Yes, it's a gift'. You will have the option to add a small, personalised message to your Treatbox free of charge!
  • When will I recieve my Treatbox?
    Treatboxes will be dispatched as soon as possible, please let me know if your order is particularly urgent. Items are sent using Royal Mail 1st Class delivery (for additional fee). ***COVID-19: PLEASE EXPECT DELAYS FOR YOUR TREATBOX TO ARRIVE***
  • I'm not a client of Sherrie's Nails, can I buy a Treatbox?"
    Of course! Treatboxes are available to anyone in mainland UK.
  • Can I add additional items to my Treatbox?
    Yes, please state your additional items in the notes section when placing your order. I will contact you to take additional payment. Please note: Some addtional items may increase the postage fee of your Treatbox.
  • Can I send a Treatbox to multiple addresses?
    Yes, however you will incur a postal fee for each box.
  • What are BeautyPro/BarberPro Foot & Callus Peels?
    These Foot & Callus Peels are award winning, ready to use, single use only booties designed to remove and renew your feet, leaving skin softer and revitalised. Dead skin will peel away gradually after 7 days. For best results, use a foot file on extremely rough areas to remove dead skin. BeautyPro is designed for women and BarberPro is designed for men. For more information or directions of use, please visit: BeautyPro by clicking here BarberPro by clicking here A client picture of her feet during the peeling process:
  • What is BeautyPro Hand/Foot Therapy?
    Our hands and feet work tirelessly everyday - these gloves/boots are the perfect treat for them! BeautyPro Hand/Foot Therapy packs are both single use only. One pair per pack. Hand Therapy: Collagen infused, deeply moisturising, anti-ageing treatment gloves containing fruit extracts keeping hands norioushed and soft. Suitable for all skin types. You can sit back and relax or you have the option of removing the tips from the gloves so you can continue with your daily activities! For more information or directions of use, please visit BeautyPro by clicking here. Foot Therapy: Collagen infused, deeply moisturising, anti-ageing treatment booties containing fruit extracts keeping feet nourished. Suitable for all skin types. You can sit back and put your feet up or use the removable tips enabling you to optionally paint your toenails! For more information or directions of use, please visit BeautyPro by clicking here.
  • What is the Top to Toe Set?
    The Top to Toe set includes 5 different items: 1 Foot & Callus Peel booties (removes dead skin after 7 days!) 1 BeautyPro Thermotherapy Gold Warming face mask 1 Brightening Collagen face mask 1 Eye Therapy Collagen under eye mask 1 Black Peel Charcoal face mask
  • What is CND Vinylux?
    CND Vinylux is a weekly, two step nail polish system which does not require a base coat, as it is an all-in-one base and colour coat or nail lamp. For best performance and a high shine finish, please use CND Vinylux weekly top coat. Have a favoruite shade(s) in CND Shellac gel polish? I may have your favourite Shellac shade available* in Vinylux (nail polish)! *Sherrie currently only stocks a smaller range of Vinylux shades. Shades are subject to available*
  • What is CND Solar Oil/RescueRXx oil?
    CND Solar Oil is a cuticle oil infused with jojoba oil and vitamin E, designed to nourish and hydrate the nail, cuticle and surrounding skin. Sweep across the cuticle area and massage, use 2-3 times a day for best results. CND RescueRXx is also a cuticle oil with jojoba oil and carries keratin protein which bond to the natural nail to help strengthen weak and damaged nails whilst keeping them hydrated. Paint over the nail and massage in. Use on bare, natural nails for best results, recommended application of 3-4 times a day. This is my favourite nail care product! Both are award winning products.
  • Why are your prices low?
    Self-care has never been more important. We launched 'Treatboxes' and tried to keep the prices as low as possible because we want people to enjoy a little deserving treat and spread a little joy!
  • Are all products genuine?
    Yes! As a nail pro, I have personally tried and tested every single product available in each Treatbox. All items are also highly recommended by my clients! Products are 100% genuine and only supplied from authorised professional beauty suppliers. The brands including CND and BeautyPro are highly recognised award winning brands, used by many nail pros like myself.
  • I live outside of mainland UK, can a Treatbox be shipped to me?"
    If you live outside of mainland UK, please contact Sherrie directly before placing an order, on sherriefarris@hotmail.co.uk
  • How can I leave a review?
    You can submit a review on the Treatbox Reviews page
  • Do you have a cancellation/refund policy?
    At present, all orders/items can not be refunded. Once an order has been placed and payment has been taken, your order cannot be cancelled.
  • Have a question?
    Please contact Sherrie by email on: sherriefarris@hotmail.co.uk
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